MIND THE GAP – THE SOFT SKILLS ONE!

EMPOWER YOUR COMMUNICATION WITH ANNA

HOW ALIGNED IS YOUR TEAM?
ASSUMING OR JUDGING WITHOUT KNOWING THE FACTS?
DISAPPOINTED THAT YOUR EXPECTATIONS ARE NOT MET ?
IS WHAT YOU ARE SAYING GETTING THROUGH ?
LOST TIME AND PATIENCE IN RE-EXPLAINING ?
CROSS-CULTURE COMMUNICATION CHALLENGING YOU?
?
Sounds like you have a “soft skills” gap in your communication. “Soft skills” are interpersonal skills which are used to describe your approach to life, work, and relationship with other people such as; communication, collaboration, listening and empathizing. Unlike “hard skills”, which includes the person’s technical skills set and the ability to perform certain functional tasks, “soft skills” are about:
CONNECTING WITH PEOPLE
HAVING AN IMPACT ON THEM AND YOURSELF
EMPOWERING OTHERS TO REACH THEIR BEST PERFORMANCE AND BE BETTER COMMUNICATORS
Managers who use emotional information in the workplace have a high degree of Emotional Intelligence (EQ). Soft skills are more personality-driven and can make or break a leader.
As Artificial Intelligence (AI) continues to grow, it is only making soft skills increasingly more important, as they are precisely the type of skills robots cannot automate.
connecting

SO WHAT ABOUT YOUR COLLEAGUES?
HOW DO YOU EMPOWER THEM?

TESTIMONIALS

TAILOR MADE WORKSHOPS

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Every workshop is tailor made to the requests of the clients. We work together as partners and workshops are designed after assessing team members, in a confidential setting, so that expectations are met on all sides and communication is clear beforehand.
Anna’s workshops are a great way for teams to take a step back, reconnect and reflect on values and leadership. I particularly liked Anna’s ability to run a short but tailored session for my team, which provided a perfect kick off for our offsite meeting.
Claire Roger, General Manager, GlaxoSmithKline, Hungary
Thank you Anna for the communication training you gave us that was very positive. The Anouk Foundation team as a whole could evolve positively since, as everyone is now more aware of their impact on the others and of their respective needs and wishes. You managed to give everyone the space and safe-zone to express themselves and to take something positive home. In addition, your multi-cultural background allowed you to understand where we were all coming from as we represent many different nationalities and hence ways to react and express ourselves.
Vanessa von Richter, Co-director, Anouk Foundation, Switzerland
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KEYNOTES AND TALKS

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It’s not what you say, it’s how you say it.” However way we slice it, our issues and challenges almost always come down to communication, both in our professional and personal lives. What was said not said, what was assumed, how something was interpreted, what someone thought but did not share, what should have been said, what could have been said, what was not meant to be said and so on.
Effective communication is a challenge and varies from country to country. Political systems have suppressed millions of people from using their voices, from being heard, sharing their thoughts, leading initiatives and collaborating with groups or teams, which in today’s global world is an essential skill to have in business.
Through various coaching tools, your self-awareness will increase reconnecting you to your values, the choices you make and the impact it has on you and your surroundings. By empower yourself, you will empower others.
During our interactive “Reconnecting with your EQ” session, we learned that communication is key. “It’s not the way you say, it’s how you say it”. With our network of partners and distributors in over 120 countries, it’s very important to acknowledge and embrace our cultural differences and really listen to each other, focusing more on the other person than on yourself.
Anna provided us with a set of convenient tools to improve our personal and coaching skills – tools that could be put to task immediately in our diverse group. We learned that asking questions that start with ‘Why’ can be perceived as aggressive, that acknowledgement in conversations is crucial, and that it is okay to fail from time to time because creating emotional intelligence is a life-long learning curve.
Jan Moons, CEO, Inovet, Belgium
A few months ago, we had the opportunity to listen to Anna, about her coaching approach, as well her innovative insights regarding giving feedback. Having been a Country Manager for American Express for several years, a General Manager of ING Bank, Tourism Secretary of Hungary, and having managed over the years significant number of staff, it was very refreshing to learn new techniques.
Probably the best reaction about her lecture was from one of our senior members, who exclaimed “it is a pity my two sons have not heard this outstanding presentation
Peter Kraft, President- Szent Gellert Rotary Club, Hungary
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COACHING AND TRAINING

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During the workshops, you will be made aware of the power of coaching in the workplace by equipping yourselves with coaching tools to empower you to become better communicators and more impactful, connected leaders. Learn to develop your Emotional Intelligence (EQ) and train your colleagues to create their own tools empowering their communication.
“Anna organized a workshop for Nordic Ambassadors and Embassy staff in autumn 2015. We decided to participate without hesitation. The Nordic Co-operation has been a model for close, honest, transparent and effective way of collaboration. However, it became evident when working with Anna, that even this excellent Nordic way of interaction has room for improvement. Anna’s way of coaching builds on openness, excellent knowledge of cultures, inspiration and admirable sense of humor. I will never forget her motto: “Don’t look back, you’re not going that way” – so true!
Pasi Tuominen, Director General for Consular Services, MFA Finland, former Ambassador of Finland to Hungary
When I first asked Anna to run a workshop for my senior management, I wasn’t sure what the feedback would be. Surprisingly, I didn’t get feed-back but rather feed-forward from my team. My colleagues came out of those sessions looking ahead, solution oriented, and connected. I would not hesitate to recommend Anna to anyone facing growing up issues.
Sunny Bhasin, CEO, UTB Enviro Tech, Hungary
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ANNA IS...

Anna is a certified professional co-active coach (CPCC) from the Coaches Training Institute (CTI) in London and is also trained as an Organization and Relationship Systems Coach (ORSC).
Anna is a member of the International Coaching Federation (ICF).
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Anna answers 6 questions

in 5 minutes

LEAD THE WAY

SMALL BOX, BIG IMPACT

Do you or your peers have challenges during networking events, giving feedback, connecting with teams, dealing with behavioural issues or stepping into other shoes? This box will lead the way...
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LEAD THE WAY

SMALL BOX, BIG IMPACT

Do you or your peers have challenges during networking events, giving feedback, connecting with teams, dealing with behavioural issues or stepping into other shoes? This box will lead the way...

WORKSHOPS (2-3 HOURS)

WHAT THEY SAID

FEEDBACK OR...
FEEDFORWARD?

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How do you sound when you give feedback to your colleagues? Do you sound like equals/partners, compassionate, do you share the responsibility at that moment, do you sound assertive, are you patient or do you feel a bit like you are “looking down?”
What is your goal in giving and receiving feedback or...feedforward?
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LEADING
NOT MANAGING

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Managers are not all leaders and becoming a manager does not automatically make one a leader. As many organizations shift from a hierarchical to a more linear structure, they do not need more managers, they need leaders who fulfill managerial roles. Leaders have people who follow them while managers have people work for them. Discover what emotional intelligent skills leaders have and empower your own communication.
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EFFECTIVE CROSS - CULTURAL
COMMUNICATION

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Working with other cultures can be an enriching but also a frustrating experience."Culture" is often at the root of communication challenges. Our culture influences how we approach problems, and how we participate in groups and in communities. When we participate in groups we are often surprised at how differently people approach their work together. Identify your obstacles and discover tools to empower your cross-cultural communication.
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ALIGNMENT OF PERSONAL
AND PROFESSIONAL VALUES

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Rarely we wake up in the mornings and think of our values. What are your core values, do you feel aligned with them or not? More importantly, what are your company’s values and are they aligned with your personal values? Reconnect with your own values, your company values and confirm your alignment...or not.
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STEPPING INTO
OTHER SHOES

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What is the department next to yours doing? What projects keep your other colleagues busy? It is common practice for many teams to be focused on just their team, or individuals on just their own project, without really knowing what is happening around them. Many departments or teams have a difficult time communicating due to the simple fact that they do not fully understand how the other functions. Stepping into other shoes shifts that perspective and creates a greater awareness and potential for collaboration.
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CONTACT

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Email: coaching@annajankovich.com
Telephone: +36 30 648 5540
Location: Budapest based, internationally flexible