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Feed “forward” not “back”

2016. 12. 11.
Anna Jankovich
Anna Jankovich
Coaching Transitions
0 comment(s)

feedforwardlogo

Feed “back” or Feed “forward”?

‘Tis the season for employers and employees to sit down and assess their year’s performance, establish goals for next year, evaluate what worked or did not work, share tips on improvements and hopefully celebrate as well.  The same holds true for children and students who sit down with their parents and share their report cards, following a similar pattern to businesses.

Usually, when one hears the word “feedback”, there is a dissonance.  There is an initial “oh,oh” reaction both from the givers and receivers and as helpful as it is, many of us struggle with how to present it properly or how to accept it effectively.  “Feedback” should be constructive, not destructive, it’s not an attack, it’s a gift.  So as a different perspective, why not call it “feedforward?”  That word has resonance.

Here is an extract from last year’s blog, as a reminder for givers and receivers

 

Giving “Feed forward”

  • Equals: speak to each other as equals, as partners
  • Timing: let people know ahead of time and allocate proper time
  • Behaviors: know your character types and adjust your tone, voice, body language, words to each one
  • Space: give space to listen, think, speak and ask
  • Curious: ask them what they want, what they need, what else?
  • Praise: we all like to feel valued and appreciated

Receiving “Feed forward”

  • Listen: if you are thinking of what to answer back, you’re not listening
  • Notes: take notes for clarity and circle keywords as reference
  • Patience: be patient, remain calm, breathe
  • Notice Your Body: where is it tense and what can you do?
  • Ask Questions: gives clarity
  • Acknowledge: does not mean you agree with everything that was said, but that you are recognizing that the person has taken the time for you and simply thank them.

What gift do you want to give or receive?  “Feedback” or “feedforward?”

 

 

 

 

Monthly Resolutions

2016. 01. 03.
Anna Jankovich
Anna Jankovich
Coaching Transitions
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12-Month-Resolution-Calendar-1

What Are You Waiting For?

Another year begins and “new year’s resolutions” become again a topic of conversation.  Some of us have a few in mind and some of us don’t bother because we already know it won’t last.

Change is never easy and as my grandfather used to say “things always work out for the better at the end”, whether the change was easy or difficult.

How about monthly resolutions?  Thirty days is enough to make a change in your life, if you are consistent everyday.  In fact, it may become so routine that it will be natural and part of your life.

Below are some personal development traits that I blogged about in the last year and a half, which may inspire you for your monthly resolutions.

1) Multitasking: There are 24 hours in a day to do what you want.  So what do you need to do to reach this fulfilment?  http://annajankovich.com/2015/01/lifecoaching-and-multitask/

2) Smile: You don’t need to be happy or cheerful to smile.  You can be happy and smile for others in their lives, for an article you just read, a meal you just ate, a song you just heard, a pet you just crossed, a view, a comfortable chair, a clean desk…anything! http://annajankovich.com/2015/01/smile-you-not-on-camera/

3) Slow Down: What keeps you from slowing down and what is that risk to you? http://annajankovich.com/2015/04/can-you-slow-down/

4) Asking: Asking powerful questions is a talent like curiosity, intuition and listening.  http://annajankovich.com/2015/02/asking-powerful-questions/

5) Acknowledgement: What is the impact you want to have on others? http://annajankovich.com/2015/06/the-impact-of-acknowledgement/

6) Listening: What do you need to do to be a good listener? http://annajankovich.com/2015/05/listening-prison/

7) Feedback or Feedfoward: Which do you prefer to choose? http://annajankovich.com/2015/12/feedback-or-feedforward/

8) Courage: Stepping Out Into The Unknown. http://annajankovich.com/2015/09/stepping-out-into-the-unknown/

So what are you waiting for?

Always nice to hear from followers who share their thoughts. Keep them coming at coaching@annajankovich.com and follow me for weekly inspirations on https://www.facebook.com/lifecoachannajankovich/. Wishing everyone HAPPY NEW YEAR!

Feedback or Feedforward?

2015. 12. 13.
Anna Jankovich
Anna Jankovich
Coaching Transitions
0 comment(s)

feedforwardlogo

Feedback or Feedforward?

‘Tis the season for employers and employees to sit down and assess their year’s performance, establish goals for next year, evaluate what worked or did not work, share tips on improvements and hopefully celebrate as well.  The same holds true for children and students who sit down with their parents and share their report cards, following a similar pattern to businesses.

Usually, when one hears the word “feedback”, there is a dissonance.  There is an initial “oh,oh” reaction both from the givers and receivers and as helpful as it is, many of us struggle with how to present it properly or how to accept it effectively.  “Feedback” should be constructive, not destructive, it’s not an attack, it’s a gift.  So as a different perspective, why not call it “feedforward?”  That word has resonance.

As a new service this year, Coaching Transitions launched a series of workshops on a variety of topics. After each workshop, I ask all my participants for their “feedforward” and created a “Feedforward Form.” I can’t go back and change anything, but I can listen to their suggestions and remarks and plan forward.

Giving and receiving this gift is an important part of communication, be it at home, at work or anywhere else.  How it is communicated is as important and here are some of my Coaching tools that you may find valuable.

Six Tools for giving “Feedforward”

  1. Equals: speak to each other as equals, on the same level, as partners. You both want a “win-win” situation.
  2. Timing: let people know ahead of time and allocate proper time.  Have all your info ready and resources available.  Do not rush.
  3. Behaviors: who is an extravert and who is an introvert?  We don’t all react in the same way. You need to adjust your tone, your voice, your body language, your words to every character type.  Know your character types.
  4. Space: give them space to listen, digest, think, speak and ask any questions they may have.
  5. Curious: ask them what they want, what they need for improvement, how do they see it, “what if?” All this makes brainstorming together easier and strengthens partnership.
  6. Praise: we all like to feel valued and appreciated.

Six Tools for receiving “Feedforward”

  1. Listen: do not interrupt and listen to everything being said. If you are thinking of what to answer back, you’re not listening.
  2. Notes: take notes for clarity and circle keywords as reference.
  3. Patience: be patient, remain calm, breathe.
  4. Notice Your Body: what message is your body language giving?  How are you sitting? Are your arms crossed? How does your face feel? Your heart beat?
  5. Ask Questions: this helps you pin down specifics.
  6. Acknowledge: it does not mean you agree with everything that was said, but that you are recognizing that the person has taken the time for you and simply thank them.

What gift do you want to give or receive?  “Feedback” or “feedforward?”

 

Always nice to hear from followers who share their thoughts. Keep them coming at coaching@annajankovich.com and follow me for weekly inspirations on https://www.facebook.com/lifecoachannajankovich/. Wishing everyone happy holidays and a healthy new year!