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Monthly Resolutions

2016. 01. 03.
Anna Jankovich
Anna Jankovich
Coaching Transitions
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What Are You Waiting For?

Another year begins and “new year’s resolutions” become again a topic of conversation.  Some of us have a few in mind and some of us don’t bother because we already know it won’t last.

Change is never easy and as my grandfather used to say “things always work out for the better at the end”, whether the change was easy or difficult.

How about monthly resolutions?  Thirty days is enough to make a change in your life, if you are consistent everyday.  In fact, it may become so routine that it will be natural and part of your life.

Below are some personal development traits that I blogged about in the last year and a half, which may inspire you for your monthly resolutions.

1) Multitasking: There are 24 hours in a day to do what you want.  So what do you need to do to reach this fulfilment?

2) Smile: You don’t need to be happy or cheerful to smile.  You can be happy and smile for others in their lives, for an article you just read, a meal you just ate, a song you just heard, a pet you just crossed, a view, a comfortable chair, a clean desk…anything!

3) Slow Down: What keeps you from slowing down and what is that risk to you?

4) Asking: Asking powerful questions is a talent like curiosity, intuition and listening.

5) Acknowledgement: What is the impact you want to have on others?

6) Listening: What do you need to do to be a good listener?

7) Feedback or Feedfoward: Which do you prefer to choose?

8) Courage: Stepping Out Into The Unknown.

So what are you waiting for?

Always nice to hear from followers who share their thoughts. Keep them coming at and follow me for weekly inspirations on Wishing everyone HAPPY NEW YEAR!

The Impact of Acknowledgement

2015. 06. 23.
Anna Jankovich
Anna Jankovich
Coaching Transitions
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How Do You Acknowledge?

How do you feel when someone does not thank you for a dinner party?  Does not react to an article or tip you sent them?  Did not respond to your request or invitation?  Walked right by you without acknowledgement?  We are all guilty of that at one time or another and personally, I don’t feel good about it.

This is the time of year when many people are acknowledged for their work, their friendships, their achievements, their inspirations and their encouragement. Living as a foreigner in International circles, this month is about our children losing friends who are moving away, farewell dinners for Ambassadors being posted elsewhere, appreciation lunches at school, clients reaching goals, employees being evaluated and many “thank yous” to people who help us facilitate and nurture our everyday lives.

The other day I heard the garbage truck coming onto our road and quickly rushed outside to get my bins out.  The two unfamiliar garbage men swept my containers in the air, emptying them within seconds and slid them back towards me.  I thanked them for their work and they both looked very surprised and smiled back flashing their gold plated teeth.  How many people thank them personally for their work I wondered. Such easy words to say and the outcome is powerful.

Acknowledgement is not only about recognition, it is also about awareness and reaction.  I continue to be surprised at the amount of professionals who simply do not even react to an email, how professional is that we ask ourselves?  Yes, everyone is busy, but which result is stronger:

“Thank you for your email and I/we will respond to you within the week.”


No reaction at all.

What is the impact you want to have on others and on yourself?

Feedback: What Do You Do With That Gift?

2014. 12. 07.
Anna Jankovich
Anna Jankovich
Coaching Transitions
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How do you react to feedback?   Do you accept it, flee it or fight it?

This is the time of the year where evaluations and bonuses take place in companies, report cards from schools come home and many couples, families and friends reconnect by sharing thoughts and feedback with each other.

Years ago, on the receiving end of feedback, I remember feeling anxious, insecure, developing sweaty hands, heart beat racing.  On the outside, I tried to come across confident, had answers ready to questions I did not know and wanted to appear in control.

Few years later on the giving end, time was my challenge, my attitude was more top to bottom, I gave little space to the other and did not acknowledge enough. Then, I felt I had managed a good evaluation.

We all grow with years and experience but now, as a Life Coach, I have tools I wish I had had back then, as I received and gave feedback.

Just like in Life Coaching, the aim of feedbacks is to achieve goals, to look forward and to get what you want.  You are open for change and improvement.  It is not about personality but about behaviour. It is not about looking back, re-assessing and giving both sides negative energy.  Feedback is constructive, not destructive, it’s not an attack, it’s a gift.

Perspectives play quite a role in feedback. How you see something or someone is not necessarily how the other person sees it.  When we are in a perspective on an issue, we have an opinion, an assumption and expectations. A perspective is a powerful filter that allows us to see things a certain way.  If something is not part of that perspective, it is invisible or invalid and that can be very limiting and this is where you can help.

Giving and receiving feedback is an important part of communication, be it at home, at work or anywhere else.  How it is communicated is as important and here are some of my Life Coaching tools that you may find valuable.

Six Tools for GIVING feedback:

  1. Equals: speak to each other as equals, on the same level, as partners. You both want a “win-win” situation.
  2. Timing: let people know ahead of time and allocate proper time.  Have all your info ready and resources available.  Do not rush.
  3. Behaviours: who is an Extravert and who is an Introvert?  We don’t all react in the same way. You need to adjust your tone, your voice, your body language, your words to every character type.  Know your character types.
  4. Space: give them space to listen, digest, think, speak and ask any questions they may have.
  5. Curious: ask them what they want, what they need for improvement, how do they see it, “what if?” All this makes brainstorming together easier and strengthens partnership.
  6. Praise: we all like to feel valued and appreciated.

 Six Tools for RECEIVING feedback:

  1. Listen: do not interrupt and listen to everything being said. If you are thinking of what to answer back, you are not listening.
  2. Notes: take notes for clarity and circle keywords as reference.
  3. Patience: be patient, remain calm, breathe.
  4. Notice Your Body: what message is your body language giving?  How are you sitting? Are your arms crossed? How does your face feel? Your heart beat?
  5. Ask Questions: this helps you pin down specifics.
  6. Acknowledge: it does not mean you agree with everything that was said, but that you are recognising that the person has taken the time for you and simply thank them.

So with your next feedback, give it and take it as a gift. What will you do with that gift?

“ We need people who will give us feedback. That’s how we improve.” Bill Gates