‘Tis the season for employers and employees to sit down and assess their year’s performance, establish goals for next year, evaluate what worked or did not work, share tips on improvements and hopefully celebrate as well. The same holds true for children and students who sit down with their parents and share their report cards, following a similar pattern to businesses.
Usually, when one hears the word “feedback”, there is a dissonance. There is an initial “oh,oh” reaction both from the givers and receivers and as helpful as it is, many of us struggle with how to present it properly or how to accept it effectively. “Feedback” should be constructive, not destructive, it’s not an attack, it’s a gift. So as a different perspective, why not call it “feedforward?” That word has resonance.
As a new service this year, Coaching Transitions launched a series of workshops on a variety of topics. After each workshop, I ask all my participants for their “feedforward” and created a “Feedforward Form.” I can’t go back and change anything, but I can listen to their suggestions and remarks and plan forward.
Giving and receiving this gift is an important part of communication, be it at home, at work or anywhere else. How it is communicated is as important and here are some of my Coaching tools that you may find valuable.
Six Tools for giving “Feedforward”
Six Tools for receiving “Feedforward”
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(c) 2017 Anna Jankovich, all rights reserved.