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Mind the Gap – The Soft Skills One!

  • Have many managers but few leaders?
  • Want to promote a colleague but s/he lacks confidence?
  • Easy to get clients but difficult to retain them?
  • Ready to take your team over an edge but not everyone is aligned?
  • Have a high performer but can have a toxic behavior?

Sounds like you have a “soft” skills gap in your communication. “Soft” skills are skills that people use to communicate and interact with individuals in an organizational environment to build positive relationships. Unlike “hard” skills, which includes the person’s technical skills set and the ability to perform certain functional tasks, “soft” skills are about connecting with people, having an impact and empowering them to reach their best performance and be better communicators. Managers who use emotional information in the workplace have a high degree of Emotional Intelligence (EI) and are better balanced leaders. They know themselves very well, and they’re also able to sense the emotional needs of others.

As leaders or managers, you may not be in your position if it was not for your team(s) who support you. So what about your colleagues? How do you empower them? How can you improve your Emotional Intelligence in supporting them? How do you communicate?

How do you rate yourself in these areas, on a scale from 1-10?


During the workshops, you will be made aware of the power of coaching in the workplace by equipping yourselves with tools to empower you to become better communicators and more impactful, connected leaders. Learn to develop your Emotional Intelligence and help your colleagues in turn to create their own tools and become more productive, engaged in their work and empowering them to be better communicators.

Join me for 5 short introductory 3-in-1 communications workshops…Empower, Impact and Connect!